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CultuRal Competency


"Registrants are strongly encouraged to develop their learning on Canada’s Indigenous people and the ongoing effects of colonization.”  

–Indigenous Healthcare Law and Policy section of Professional Practice and Jurisprudence for RPs Professional Practice and Jurisprudence for Registered Psychotherapists – College of Registered Psychotherapists of Ontario (crpo.ca)

“A registrant must not discriminate against any person on any prohibited ground. Examples of discrimination may include the following:

  • refusing to accept or continue to treat a new client for a prohibited reason, such as race, gender identity, or sexual orientation;

  • making a treatment decision for a prohibited reason;

  • insulting a client in relation to a prohibited reason;

  • refusing to allow a client with a disability to attend an appointment with a support person, assistive device, or service animal; and

  • making assumptions, not based on clinical observation or professional knowledge and experience, about a person’s health or abilities because of their age or another prohibited reason.

It is not discrimination to make clinical decisions for reasons other than prohibited grounds. For example, if an RP does not have the competence to treat or continue to treat a person, a registrant should not initiate or continue therapy with a client. Such a decision to refuse or discontinue services must be made in good faith, communicated sensitively, and documented. It is discriminatory to claim one lacks competence as a pretence for refusing to provide service based on protected grounds.

RPs are similarly entitled to rely on professional knowledge, judgement, and experience to comment upon clinically relevant matters that relate, for example, to a person’s age, gender, or cultural background.”

–Human Rights and Accessibility Legislation section of Professional Practice and Jurisprudence for RPs  - our emphasis in bold Professional Practice and Jurisprudence for Registered Psychotherapists – College of Registered Psychotherapists of Ontario (crpo.ca)


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