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CRPO Renewal — All Registrants by March 31 — News You Can Use

Tue, February 14, 2023 3:46 PM | OSRP (Administrator)

All of us should have received this email in late January –

“This is a reminder that CRPO’s annual registration renewal period will be opening on February 1, 2023. Your renewal will be due by March 31, 2023 at 11:59 p.m. EST.  Please login to the registrant portal ( and complete your renewal.

Please see the Renewal page ( for more information. If you have questions about the Health Professions Database (HPDB) Questions or renewal, please see the Renewal FAQ (”

We are advising ALL members to plan for this process early, because it is not a simple, or easily-affordable, undertaking for many of us.

A few things to note about your CRPO Renewal:

  • You won’t be receiving an invoice, not even within your CRPO portal/website.
  • The only way to pay is with a Visa credit card, or MasterCard credit card.
          If you have neither, the only option the CRPO suggests is to buy a temporary Visa or MasterCard gift card.
          These can be purchased from your bank, or from a chain store like WalMart, Shoppers Drug Mart, Best Buy etc.
  • When you get to your dashboard, you can correct your personal information on the landing page (a separate activity than your renewal), but don’t scroll down to the list of invoices - it won’t be there.
  • Go to the left menu and pick “Renewal.
  • There are no accessibility accommodations for neurodiverse registrants, registrants with visual impairments etc. on the Renewal portal, or in the Ministry of Health database questionnaire.
          If you require accommodations to complete your renewal, please do not hesitate to email the CRPO directly (and promptly, since their response may take time) at
  • You will be asked to confirm your currency hours (750 or more Direct Client Contact (DCC) hours for any of the Active categories).
          You don’t need to provide documentation, but they may ask for it later, so good to have – even your own Excel or Word spreadsheet or other tracking document using initials or Unique Client Identifiers (such as numbers), not client names, addresses or any other identifying details, in case the CRPO asks for it later
  • The Ministry of Health questionnaire, completed as part of your CRPO Renewal process, takes time and reflection as well. 
          It asks you to divide your total number of hours worked (your DCC plus other hours, like teaching, supervision or research) into percentages, to give them a breakdown.
          So you might say – 60% of my hours are direct client contact hours, 30% are administrative, 10% is research – or whatever is most accurate for you. There are no right or wrong answers.

Please plan for the $$$ cost of CRPO Renewal.

List of fees: CRPO Fees – College of Registered Psychotherapists of Ontario

  • Registrants who do not renew their registration by 11:59 p.m. on March 31, 2023 will have a late fee of $150.00 + HST applied to their account.
  • Registrants who are late and do not renew (including paying the late fee) on or before 11:59 p.m. on April 30, 2023, may be suspended.
  • Suspended individuals are no longer able to practise the profession and the suspension is reflected on the Public Register.
  • The fee for lifting a suspension is $350.00 + HST.
The OSRP may be posting a brief video webinar for members interested in a “share screen” opportunity to be guided through the renewal process, to be shared with all members.

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